Our policies are listed below. Please click on a subject for more information:
Our Guarantee
Return Policy
Privacy Policy
Security Policy
Terms of Use
Our Guarantee :
We offer a 30-Day 100% Satisfaction Guarantee. Within 30 days of receipt of your
order, if you are not fully satisfied in every way, you may return your item(s)
for exchange, replacement or refund of the purchase price.
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Return Policy :
To return, replace, or exchange an item, within 30 days of receipt, please
contact us here: Customer Service.
If a replacement or exchange is requested, we will ship the item(s) within 3 business days via ground shipping at no charge.
If a refund is requested, we will credit the purchase price of your item(s), excluding shipping charges. Return shipping is the responsibility of the customer (we suggest USPS, or cheapest method). Refunds will be issued after receipt of returned merchandise.
Please include the following information with all returned items:
Your full name
Order number
Reason for return
Desired action (replacement or credit/refund)
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Privacy Policy :
We respect your privacy and ensure that your personal information is handled in a safe, secure,
responsible manner. Below we describe why we gather information from our customers, what information we
collect, how we collect it, what we use the information for and how you can instruct us if you prefer to
limit the use of that information.
Our privacy policy addresses the following questions:
What information do we collect?
Whenever you shop with us, we collect the information necessary to process your transaction. This may include item, quantity ordered, name, address, city, state, zip code, telephone number, and e-mail address. When orders are shipped to an address different from the billing address, we will also ask for the name, full address and phone number of order recipients. Information you enter may be collected even if you cancel or do not complete an order.
When you visit online, our server automatically recognizes the address of your Internet Service Provider and, in some cases, your domain name. Our server also identifies your browser, your browser version, the operating system you are using, the pages you visit on our site and the uniform resource locator (URL) of where you were on the Internet if you clicked a link to our site.
How do we use the information we collect?
We use the information collected for various purposes, including:
- To process your transaction
- To provide services as you request
- To provide an enhanced more personalized shopping experience
- To inform you of important information about your order
- To identify products and services you prefer so that we can inform you of products, services, and promotions that may be of interest to you
- To improve the merchandise selection available to you
- To improve our customer service
We may disclose any information you provide to InAndOutGifts.com
- when we believe disclosure to be appropriate to comply with any law, regulation, or governmental request, or to comply with judicial process; or
- if such disclosure is necessary or appropriate to operate this web site or to process any purchases you make or conduct any promotions you participate in.
What information do we share with others?
We will never share your personal information with any third party company, persons, or entities. This includes any information you have provided to us, including your name, address, phone number and e-mail address. We do provide your personal information to our credit card processing company (currently PayPal), for the sole purpose of processing and approving your payment transaction.
How do we use Cookies?
A "cookie" is a small file stored on your computer by a web site and gathers certain information about your activity on the site. We use cookies only to provide a mechanism that allows us to maintain your shopping cart. Our cookies do not store any financial information about you. Most web browsers automatically accept cookies and allow you to disable the use of cookies. However, if you disable this feature, certain aspects of the web site, such as the shopping cart will not function properly.
How do you opt out of InAndOutGifts.com e-mail promotions?
From time to time, we may send out an email announcing special sales and promotions. Email promotions are sent to customers that have voluntarily given us their email address. We will NEVER share, rent or sell your email address. If you do not wish to receive e-mail from us, you may unsubscribe at any time by clicking on the link "Click Here to Unsubscribe" found at the bottom of every e-mail letter we send out.
Changes to Privacy Policy
We may change our Privacy Policy at any time. Please return to this page every so often.
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Security Policy :
We take every precaution to protect the privacy of your personal and payment information. We use an SSL Secure Area where you can safely enter your credit card and billing information. We process your payment through a secure credit card processor. Your credit card information is not retained on our servers or database. (Additional security information)
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Terms of Use :
Copyright
All graphics, product descriptions, text, layouts, designs and selections on this site belong to, or have been licensed to InAndOutGifts.com © 2005-2008. All rights are reserved. You may electronically copy and print portions of our site in order to place an order with us. Any other use of the materials on our site, without written permission from InAndOutGifts.com, is prohibited.
Trademarks
All trademarks, service marks and trade names appearing on this site belong to InAndOutGifts.com, to our suppliers or to our licensors. Any unauthorized commercial use of these marks is prohibited.
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